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Subscription Policy

Version 1. In force from 2 November 2026.

Where things stand today. LAYAN TV has not opened to the public, and no paid plan is on sale. Nothing on LAYAN TV costs money today. During the first phase, every published episode is open without charge to the people invited to the private preview. This may change after the preview ends. If a paid plan is introduced, we will tell you before you are charged anything.

This policy describes how LAYAN+, our paid plan, will work when it opens. Until we announce a start date, this policy is not an offer to sell you anything.

1. What LAYAN+ includes

LAYAN+ opens the paid episodes on LAYAN TV, without ads, on phone and web with one account. Free episodes stay free without LAYAN+. Episodes are streamed and cannot be downloaded. Before you pay, we show what is included.

2. Price

RM14.90 per month. The price you see is the full price you pay, in Malaysian ringgit (MYR). We show it before you pay. If we ever offer a trial or a discount, we will show its conditions, when it ends and the price afterwards, before you accept it.

3. Who can subscribe

You must be 18 or older. An account under that age cannot buy LAYAN+.

4. How it renews

The plan is monthly. How it renews depends on how you pay.

For a prepaid month, you can pay for the next month in the last 7 days. It starts when the current month ends, so paying early costs you no days. After the month ends, you can pay for a new month at any time. Your account’s plan page shows the date your access ends.

A DuitNow QR or FPX payment is made on the payment provider's page, through a link valid for 30 minutes. A link that expires unpaid charges nothing. Before you pay, we show which applies to your method, the price, the period and how to cancel.

5. Cancelling

For a card, you can cancel online, on your account’s plan page, in the same place where you subscribed, and it takes no more steps than subscribing did. Cancelling stops renewal. You keep your access until the end of the month you have paid for, and we do not refund the remaining days (see the Refund and Cancellation Policy). That page confirms your cancellation, with the date your access ends. For a prepaid month, there is nothing to cancel: access ends at the end of that month.

6. If a payment fails

If a card renewal payment fails, the payment provider tries again on its schedule. You keep access for 3 days after the end of the paid period, and we do not charge you for retries. If the payment still fails after that, your access ends and LAYAN+ episodes lock again. A failed DuitNow QR or FPX payment charges nothing and opens no new month; you can try again.

7. Price changes

We will not charge a higher price to an existing subscriber without giving at least 30 days' notice by email or in the app, and you can cancel before the new price applies.

8. Changes to the catalogue

LAYAN TV adds and removes series. We do not promise that any particular series will stay available.

9. Where LAYAN+ is sold

LAYAN+ is sold on the web only. We do not sell it through the Apple App Store or Google Play. A LAYAN TV app, when there is one, only shows your plan’s status and sells nothing.

10. If you delete your account

Write to us to delete your account. We cancel your plan as part of the deletion, and the rest of the paid month is not refunded. We tell you this before we delete the account.

11. Refunds

See the Refund and Cancellation Policy.

12. Your rights

This policy does not affect your rights under the Consumer Protection Act 1999.

13. Contact us

Email layantv.support@gmail.com or phone +6011-33114752.

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