Payment Policy

Version 1. In force from 2 November 2026.

1. Who processes payments

When paid plans open, we plan to take payments on layantv.com through a third-party payment provider (a payment gateway), Razorpay Curlec. The provider, not LAYAN TV, receives and processes your payment details, under its own terms and privacy policy. Before you pay anything, we will confirm the provider here and at checkout.

2. Payment methods

When LAYAN+ opens, the planned payment methods are:

• DuitNow QR: one prepaid month, paid on the payment provider's page.
• FPX (online banking): one prepaid month, approved through your bank.
• Debit or credit card: a subscription that renews each month until you cancel.

We offer only the methods the provider has enabled for our account, and the methods available are shown at checkout. See the Subscription Policy for how each one renews.

3. Currency and price

All prices are in Malaysian ringgit (MYR). The price you see is the full price you pay, and we add no charge at checkout. Your bank or e-wallet provider may have its own fees. We do not control them.

4. Before you pay

Before you pay, you see the price, the billing period, whether the plan renews, and how to cancel, and you can review your order before you confirm. Once the payment is confirmed, the status page shows your plan as active, and the payment is listed in the billing history on your account’s plan page.

5. Payment security

Card and payment details. When paid plans are offered, payments on layantv.com will be made through our payment provider. You enter card details in the provider's own checkout, not in a LAYAN TV form, and they go directly to the provider. LAYAN TV does not receive or store your full card number, expiry date or security code (CVV). From each payment we keep only the details needed to manage your plan, such as the card brand, its last four digits and the provider's payment reference. If you pay by online banking or e-wallet, you approve the payment with your own bank or e-wallet, and we never see your banking login details or PIN. Your plan is switched on only after the provider confirms the payment to us.

Secure connection. layantv.com uses HTTPS, so information between your browser and our website is encrypted. Addresses that start with http:// are redirected to https://.

Your account. You sign in to a LAYAN TV account with a one-time code sent to your email address, not with a password. Do not share that code with anyone. LAYAN TV will never ask for your sign-in code, card number, CVV, or online banking password or PIN by email, phone, chat or social media.

Reporting a security problem. If you think you have found a security weakness in LAYAN TV, or you receive a message pretending to be from us, please tell us at layantv.support@gmail.com, with the subject "[Security]". Include enough detail for us to check the problem.

6. Failed payments, and charges you do not recognise

If a renewal payment fails, see the Subscription Policy. If you see a charge you do not recognise, contact us at once at layantv.support@gmail.com, and we will look into it.

7. Refunds

See the Refund and Cancellation Policy. We make refunds through the payment provider, to the payment method you used where possible.

8. Delivery

LAYAN TV is a digital service. We do not ship anything. Once your payment is confirmed, we activate your plan on your account. Read Digital Service Delivery and Access.

9. Your payment data and your privacy

See our Privacy Policy. The payment provider handles your card or bank details under its own privacy policy.

10. Who can pay

LAYAN+ is for people who are 18 or older.

11. Contact us

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